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Terms Of Usage

Privacy Policy

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1. INTRODUCTION

1.1 About Us
The domain name www.nyai.ai (the “Site”) is owned and operated by NYAI Technologies Pvt Ltd, having its registered office at Kothrud, Pune (“NYAI”, “Company”, “We”, “Us”, or “Our”). We value the trust you place in us and are committed to protecting your privacy and personal data in accordance with applicable laws.
1.2 Purpose of This Policy
This Privacy Policy ("Policy") describes how we collect, use, process, and protect your personal information when you visit our website or use our deep tech legal AI services. We are committed to transparency and compliance with the General Data Protection Regulation (GDPR) and the Digital Personal Data Protection Act, 2023 (DPDP Act).
1.3 Consent and Agreement
By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Policy. If you do not agree with any terms of this Policy, please do not use our Site or services.
1.4 Updates to This Policy
We reserve the right to update this Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any modifications constitutes your acceptance of the revised Policy. We recommend reviewing this Policy periodically to stay informed of any updates.

2. DATA COLLECTION AND PROCESSING

2.1 Information We Collect
We may collect the following types of information:
Personal Information:
  • Name and contact details (email address, phone number)
  • Professional information (company name, job title, professional interests)
  • Account credentials for service access
  • Communication records (support inquiries, feedback)
  • IP addresses and device information
Technical Information:
  • Browser type and version
  • Operating system
  • Website usage data and analytics
  • Session information
  • Cookies and similar tracking technologies
2.2 Data Minimization Principle2.2 Data Minimization Principle
In line with our commitment to privacy, NYAI.AI does not store personal or sensitive data on our servers. We collect only the minimum information necessary to provide our services and maintain our website functionality.
2.3 Special Categories of Data
We do not intentionally collect or process special categories of personal data (such as health data, biometric data, or data revealing political opinions) unless specifically required for our legal AI services and with your explicit consent.
2.4 Age Restrictions
Our services are intended for adults aged 18 years and above. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor, we will take steps to delete such information promptly.

3. LEGAL BASIS FOR PROCESSING

Under GDPR and DPDP Act, we process your personal data based on the following legal grounds:
  • Consent: Where you have given clear consent for specific processing activities
  • Contract: Where processing is necessary for contract performance or pre-contractual steps
  • Legal Obligation: Where processing is required to comply with legal requirements
  • Legitimate Interest: Where processing is necessary for our legitimate business interests,
    balanced against your privacy rights

4. PURPOSE OF DATA PROCESSING

We use your personal information for the following purposes:
4.1 Service Delivery
  • Providing access to our legal AI platform and services
  • Processing your queries and requests
  • Delivering technical support and customer service
  • Improving our AI algorithms and service quality
4.2 Communication
  • Sending service-related notifications and updates
  • Responding to your inquiries and support requests
  • Providing information about new features or services (with consent)
4.3 Analytics and Improvement
  • Analyzing website usage patterns to improve user experience
  • Conducting research and development for our legal AI technology
  • Ensuring website security and preventing fraud

5. DATA SHARING AND DISCLOSURE

5.1 Third-Party Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
Service Providers:
  • Trusted third-party service providers who assist us in operating our website and delivering services
  • These providers are bound by confidentiality agreements and data protection obligations
Legal Compliance:
  • When required by law, regulation, or court order
  • To protect our rights, property, or safety, or that of our users
  • In connection with legal proceedings or investigations
Business Transfers:
  • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction
5.2 International Transfers
If we transfer your data outside India or the EEA, we ensure adequate protection through:
  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions by competent authorities
  • Other appropriate safeguards as required by law

6. DATA RETENTION

6.1 Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes. Given that we do not store personal or sensitive data on our servers, most data is processed in real-time and not retained.
6.2 Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes. Given that we do not store personal or sensitive data on our servers, most data is processed in real-time and not retained.

7. DATA SECURITY

7.1 Security Measures
We implement appropriate technical and organizational measures to protect your personal information against:
  • Unauthorized access or disclosureUnauthorized access or disclosure
  • Accidental loss or destruction
  • Alteration or misuse
  • Unlawful processing
7.2 Data Protection by Design
Our systems are designed with privacy and security as core principles, incorporating: Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication measures
  •  Employee training on data protection
7.3 Limitation of Liability
While we implement robust security measures, we cannot guarantee absolute security. We are not liable for any unauthorized access or security breaches beyond our reasonable control.

8. YOUR RIGHTS

8.1 GDPR Rights (for EU/EEA users)
You have the following rights regarding your personal data:
  • Right of Access: Request information about your personal data we process
  • Right to Rectification: Request correction of inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of processing activities
  • Right to Data Portability: Request transfer of your data to another controller
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for consent-based processing
8.2 DPDP Act Rights (for Indian users)
Under the DPDP Act, you have the right to:
  • Access your personal data
  • Correct inaccurate personal data
  • Request erasure of personal data
  • Data portability
  • Grievance redressal
8.3 Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within the timeframes required by applicable law.
9. COOKIES AND TRACKING TECHNOLOGIES
9.1 Use of Cookies
We use cookies and similar technologies to enhance your browsing experience and analyze website usage. Cookies are small data files stored on your device.
9.2 Types of Cookies
  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand website usage patterns
  • Functional Cookies: Remember your preferences and settings
9.3 Cookie Consent
By continuing to use our Site, you consent to our use of cookies as described in this Policy. You can manage cookie preferences through your browser settings, though this may affect site functionality.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third- party sites you visit.

11. CONTACT INFORMATION AND GRIEVANCE REDRESSAL

11.1 Data Protection Officer
For any privacy-related questions or concerns, please contact our Data Protection Officer:
NYAI Technologies Pvt Ltd Data Protection Officer Email: info@nyai.ai
11.2 Grievance Officer
For grievances related to data processing under the DPDP Act:
Grievance Officer Email: info@nyai.ai
11.3 Supervisory Authority
You have the right to lodge a complaint with the relevant supervisory authority:
  • For GDPR matters: Your local data protection authority
  • For DPDP Act matters: Data Protection Board of India

12. ADDITIONAL PROVISIONS

12.1 Cross-Border Data Transfers
When transferring data internationally, we ensure compliance with applicable data protection laws and implement appropriate safeguards.
12.2 Data Breach Notification
In the event of a data breach that may result in high risk to your rights and freedoms, we will notify you and relevant authorities as required by law.
12.3 Automated Decision-Making
We may use automated processing, including AI algorithms, to provide our services. You have the right to request human intervention in automated decision-making processes that significantly affect you.
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